Without These 4 Key Compliance Credentials, You’re Risking Your Game’s Revenue and Reputation
I’ve spent the better part of my career building secure platforms for mobile games, and if there’s one thing I’ve learned, it’s that security and compliance are non-negotiable.
When you’re selling directly to players on web stores or in-app—especially VIP players who expect the best—there’s no room for error.
That’s why, at Appcharge, we didn’t treat compliance like a checkbox. It’s something we’ve prioritized to from the start.
Whether it’s ensuring that financial transactions are locked down, or that player data is kept private and secure, we’ve made sure our platform meets the toughest standards out there.
In this post, I’ll take you through the four key compliance credentials we focus, and why they matter so much for mobile game publishers like you.
4 Compliance and Security Credentials to Protect Your DTC Sales
1. Security First: SOC 2
SOC 2 compliance is critical for securing your player data and maintaining platform reliability. Appcharge is SOC 2 certified, meaning we passed an onerous 6 month review and audit from third party experts. This ensures the highest standards of security, availability, processing integrity, confidentiality, and privacy.
Why it matters: Leading mobile game publishers need to ensure that their direct-to-consumer (DTC) activities are always secure and available—especially when dealing with high value VIP players. SOC 2 compliance provides peace of mind by confirming that Appcharge is equipped to handle your game’s sensitive data without downtime or breaches.
2. Proactive Protection: Penetration Testing
Regular penetration testing is part of Appcharge’s commitment to protecting publishers and player data from cyber threats. Partnering with cyber security companies, we proactively test and strengthen our system against real-world cyber attacks.
Why it matters: In a DTC environment, even one security breach can damage player trust and lead to loss of revenue. Our ongoing penetration testing ensures your web store is continually fortified against vulnerabilities, keeping player data—and your reputation—safe.
3. Prioritizing Privacy: GDPR Compliance
Appcharge adheres to the General Data Protection Regulation (GDPR), ensuring that all personal data from players is protected with the utmost care. We enforce strict data encryption, consent management, and regular audits to keep your players’ information secure.
Why it matters: VIP players expect their data to be treated with respect and confidentiality, especially in a global market. By complying with GDPR, Appcharge reassures your players that their privacy is a top priority, keeping them loyal and engaged with your game and web store.
4. Financial Security: PCI – Level 1
As a DTC platform handling high volumes of transactions, PCI compliance is non-negotiable. Appcharge passed a rigorous process to obtain PCI Level 1 certification, ensuring all cardholder data is processed in a secure environment. Our financial systems are routinely audited and tested to identify and resolve potential vulnerabilities.
Why it matters: Payment security is crucial to avoid breaches that could lead to chargebacks, fines, or worse—losing the trust of your highest-paying players. With Appcharge’s PCI Level 1 compliance, your financial transactions – whether on a web store or an in-app SDK – are fully protected so you can focus on growing your business.
Make or break
We’re proud to be the DTC partner of ⅓ of the top grossing mobile games and don’t take this responsibility lightly.
Whether it’s the financial security ensured by PCI, the rigorous data protection from SOC 2 and penetration testing, or the privacy guarantees required by GDPR, we’ve created a platform that lets publishers focus on growth while we handle the compliance.
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