Customer Success Manager, Japan

Description

Appcharge is a leading direct-to-consumer platform for app publishers.

We help publishers sell digital goods directly to their users - bypassing traditional app store commissions and owning the full payment and commerce experience.

The result: higher margins, better flexibility, and a more direct relationship with end users.

Backed by $89M from leading investors and operators, we’ve grown 14x in the past year and now process over a billion dollars annually. We’re building the infrastructure that lets modern app businesses take back control of monetization – at scale.

Responsibilities:

• Manage relationships with top-tier mobile game developers in Japan & China..
• Act as an operational and technical liaison between Appcharge and publishers.
• Coordinate onboarding and integration processes for publishers.
• Support the launch and expansion of game publishers using Appcharge’s solutions.

Requirements

• 3+ years of experience in the mobile gaming industry.
• Fluency in Japanese & Mandarin with English fluency.
• Strong interpersonal skills and a proactive approach to problem-solving.