Privacy Policy
Last Updated: March 23, 2025
This Privacy Policy applies to the collection of personal data from Appcharge’s website visitors, customers, business contacts and candidates. If you are interested to know how Appcharge process personal data in the context of its Checkout services, please visit here.
This Privacy Policy describes how Appcharge Ltd. and its affiliated companies (“Appcharge”, “we”, “us”, “our”) collect, stores, uses and discloses personal data: (a) when you visit our website (https://www.appcharge.com/, “Website”); (b) from our customers when using our services or products (“Services”); (c) from our business contacts (such as representatives of customers and suppliers) and other third parties who provide us with Personal Data; and (d) when you apply as job candidate.
Any undefined capitalized terms shall have the meaning given to them in Appcharge Terms and Conditions. We may change this Privacy Policy from time to time in order to keep you apprised of our data collection and use practices. We encourage you to read this Privacy Policy carefully and use it to make informed decisions. By visiting the Website, using the Services or applying as a candidate, you agree to the terms of this Privacy Policy.
Table of Contents
1. What Personal Data do we process, and for what purposes?
2. With whom do we share your Personal Data?
3. International transfers of Personal Data
4. How long do we retain your Personal Data?
5. What are your rights with respect to your Personal Data?
6. Personal Data associated with children
7. Your California privacy rights
8. Updates to this Privacy Policy
9. Contact information
- What Personal Data do we process, and for what purposes?
For the purposes of this Privacy Policy, “Personal Data” is information that identifies an individual or may, with reasonable effort, identify an individual. Please note that we may also collect information that cannot be associated with a specific individual. However, if such information is combined with Personal Data, we will treat the combined information as Personal Data.
The scope of the collection and processing of Personal Data by Appcharge is dependent on the nature of your relationship with Appcharge, as further detailed below.
We collect and receive Personal Data from outside our company and affiliates, such as from users of our products and services as described in the table below. Certain Personal Data is collected automatically, while other Personal Data is provided by you voluntarily, for example, when you contact us. The description in the table may be supplemented by additional information in other parts of this Policy.
2. With whom do we share Personal Data?
We do not rent or sell any Personal Data. We may share Personal Data with the following categories of recipients:
- Service providers. These vendors provide us with different services, such as cloud storage providers, marketing and email distributions platforms, and other vendors.
- Mergers and acquisitions. In the event that we, or a part of our business, are sold to a third party, or if we are merged with another entity, or in the event of bankruptcy or a similar event, we will transfer information about the relevant portions of our business as well as relevant customers and users and other Personal Data, to the purchaser or the entity with which we are merged. We may also transfer Personal Data to a potential acquirer, their legal counsel or service providers as part of an evaluation or due diligence review of our company in anticipation of an investment, acquisition or merger, though such transfers do not typically include Personal Data and are subject to obligations of confidentiality.
- Enforcement of our rights and policies, compliance with laws and law enforcement entities. We may disclose any data about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal procedures (including but not limited to subpoenas), to protect our or a third party’s property and rights, to enforce our policies or rights, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be, or to pose a risk of being, illegal, unethical, inappropriate or legally actionable. We may also be required to disclose an individual’s Personal Data in response to a lawful request by public authorities, including meeting national security or law enforcement requirements.
- Auditors and advisers. We may share your data with our external auditors, advisors and professional service providers (e.g., lawyers, accountants, insurers) for ensuring our compliance with regulatory requirements and industry standards.
- Affiliates. We share personal data with our affiliates, who assist us in processing personal data and providing our Services.
In the 12 preceding months, we have collected and/or disclosed the following categories of Personal Data:
Sources of Personal Data
In the 12 preceding months, we have collected the above-mentioned categories of Personal Data from the following categories of sources:
- Customers, business contacts or candidates directly
3. International transfers of Personal Data
Since Appcharge operates globally, it may be necessary to transfer data, including Personal Data, to jurisdictions other than your own, including outside of the European Economic Area. In these instances, we will ensure that the transfer aligns with the applicable data protection requirements, including without limitation, a transfer to such countries as approved by the European Commission as providing an adequate level of data protection, entering into legal agreements ensuring an adequate level of data protection or reliance on other acceptable and recognizable legal mechanisms allowing for such a transfer.
4. How long do we retain your Personal Data?
We retain Personal Data for as long as needed to provide our Appcharge Services and to comply with our legal obligations, resolve disputes and enforce our agreements (unless we are instructed otherwise). Retention periods will be determined to take into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we may keep records containing Users' Personal Data, compliance related data, communications and anything else as required by applicable laws and regulations.
5. What are your rights with respect to your Personal Data?
Depending on the jurisdiction in which you reside, you may have certain rights under relevant applicable laws regarding the collection and processing of your Personal Data. To the extent these rights apply and concern you, you can contact us via the contact details available below and ask to exercise the following rights.
- Rights of access to your Personal Data. You have the right to receive confirmation as to whether Personal Data concerning you is being processed, and access your stored Personal Data, together with supplementary information.
- Right of data portability. You have the right to request us to move, copy and transfer your Personal Data easily from one IT environment to another, in a safe and secure way, without affecting its usability.
- Right of rectification. You have the right to request rectification of your Personal Data in our control in the event that you believe the Personal Data held by us is inaccurate, incomplete or outdated.
- Right of deletion/erasure. You have the right to request us to erase or delete Personal Data held about you at any time.
- Right to restriction or objection to processing. You have the right to request us to restrict or cease to conduct certain Personal Data processes at any time.
- Right to withdraw your consent. To the extent we process Personal Data on the basis of your consent, you have the right to withdraw your given consent at any time.
- Right to limit use and disclosure of your sensitive Personal Data. You have the right to request to limit the collection of your sensitive Personal Data, to that use which is necessary to perform our Services.
- Right not to be subject to automated decision making. You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly effects to you.
- Right to opt-out of the sale or share of Personal Data. In the event that we sell or share your Personal Data, including for behavioural advertising purposes, you have the right to submit a request to opt-out of the sale or share of your Personal Data. After you opt-out, we may continue disclosing some Personal Data to our partners to help us perform business-related functions such as, but not limited to, providing the Services, ensuring that the Services are working correctly and securely, providing aggregate statistics and analytics and preventing fraud.
- Right to non-discrimination. You have the right to be free from any discrimination for exercising your rights, such as offering you different pricing or products, or by providing you with a different level or quality of services, based solely upon your request.
Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements. You are welcome to contact us for any questions or requests through our contact details below.
We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can lodge a complaint with the applicable data protection supervisory authority.
If you are located in the EEA or the United Kingdom, you also have the right to lodge a complaint with the competent data protection supervisory authority in your country. You can find a list of authorities in the EEA here: https://edpb.europa.eu/about-edpb/board/members_en. You can reach the UK supervisory authority here: https://ico.org.uk/global/contact-us/.
Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
- Authorized agent
You can use an authorized agent to make a request to exercise your right under applicable laws on your behalf if:
- The authorized agent is a natural person or a business entity; and
- You sign a written declaration that you authorize the authorized agent to act on your behalf. If you use an authorized agent to submit a request to exercise your right, please provide us with a certified copy of your written declaration authorizing the authorized agent to act on your behalf using the contact information below.
The request must:
- Provide sufficient information to allow us to reasonably verify you are the person about whom we collected Personal Data or an authorized agent. We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm the Personal Data relates to you; and
- Describe your request with sufficient details to allow us to properly understand, evaluate, and respond to it.
We will only use Personal Data provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Making a verifiable consumer request does not require you to create an account with us.
6. Personal Data associated with children
We do not knowingly collect or solicit personal information from children under the age of thirteen (13), or otherwise below the legal age for providing consent, without the authorization of the holder of parental responsibility, in accordance with the laws in the jurisdiction you reside (“Age of Consent”). If we become aware that a user is under the Age of Consent, we will remove their information from our files. We reserve the right to request proof of age at any stage so that we can verify that minors or unauthorised individuals are not using the Service.
7. Your California Privacy Rights
If you are a California resident you have the right under California law to make certain requests in connection with our use of Personal Data relating to you, as described below. To make such a request, please contact us by email at privacy@appcharge.com. Please note that certain exceptions may apply.
- Disclosure of Direct Marketing Practices (“Shine the Light”). Under California Civil Code Section 1798.83, one time per year you may request the following information regarding our disclosure of your Personal Data to third parties for their direct marketing purposes: a list of the categories of the personal information disclosed to such parties during the preceding calendar year, the names and addresses of such third parties, and if the nature of the parties’ businesses is not clear from their names, examples of the products or services marketed by such third parties. This right only applies if our relationship is primarily for your personal, family or household purposes and related to the purchase of our products and services.
- Removal of Public Information of Minors. If you are under the age of 18 and have an account with us, under California Business and Professions Code Section 22581, you may request the removal of content or information you have publicly posted on our services that is identified with you or your account. Please be aware that certain exceptions may apply, and we may not be able to completely remove all such information.
- We permit third-parties to track individuals’ online activities on our Website and Services, this includes Google and Facebook which provide us with the analytics and tracking services described above. We do not respond to Web browser “do not track” signals or similar mechanisms. You can find out more information about do not track signals at: https://www.allaboutdnt.com/.
8. Updates to this Privacy Policy
We may revise this Privacy Policy from time to time, in our sole discretion, and the most current version will always be posted on our Website (as reflected in the "Last Updated" heading). We encourage you to review this Privacy Policy regularly for any changes.
When we make material changes to this Privacy Policy, we’ll provide Users with notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Service or by sending an email. Your continued use of the Service after the changes have been implemented will constitute your acceptance of the changes.
9. Contact information
You may contact us at any time at:
Appcharge Ltd.
Address: Rothschild Boulevard 45, Tel Aviv-Yafo, Israel
Email: privacy@appcharge.com
